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We, at BERKANA COMMUNICATIONS Ltd., recognize the importance of privacy and the sensitivity of the personal information that we may have concerning any individual. We are committed to safeguarding the personal information we have or control concerning any individual.
BERKANA COMMUNICATIONS Ltd. manages your personal information in compliance with Alberta’s Personal Information Protection Act (PIPA) and will comply in certain circumstances with the federal privacy law, the Personal Information Protection and Electronic Documents Act (PIPDEA), as required.
We collect personal information for the purposes of providing you with services on our Website.
Personal information is any information that identifies you. In Alberta business contact information such as your office address, job title, business phone number, email address, fax number or other related business contact information is not considered personal information. We follow reasonable and prudent business practices to collect, use and disclose your personal information for the purpose of providing you with the services or products you wish to purchase on our Website.
We collect information only by lawful and fair means. We collect your personal information directly from you. By using our Website and providing the information we request, we are entitled to assume that we have your consent to collect, use and, in accordance with law and this privacy statement, disclose the information. Our privacy statement is your notice of the purposes for which we collect, use or disclose your personal information or business contact information. By using our Website and providing information requested, you consent that we may obtain this relevant information from:
We use your personal information to provide services on our Website and to arrange for Credit Card or Debit Card billing through the Beanstream Payment Gateway, or similar service. We will also use your personal information for statistical purposes to allow us, from time to time, to improve or enhance our service.
We do not disclose or sell your personal information or business contact information to any third party to enable them to market their products and services.
When we release information about you, it is done to serve specific needs, in the course of providing services. We may provide information to:
You have the right to request a correction of the personal information that we hold about you. We rely on you to provide us with accurate and up-to-date personal information for the purposes of providing you with services on our Website. If you determine that any of the information you have provided to us is erroneous or need correction, please inform us so that we can make any necessary changes.
In order to protect your personal information, we will:
You may request access to the personal information we have about you. The request must be in writing and directed to our privacy officer identified below. We will charge a reasonable fee for retrieval and copying of your personal information. If the retrieval or copying or your request is extensive, we will notify you of the fee prior to retrieval and copying.
There are exceptions to your right to access your personal information. By law, we must deny access when:
your information relates to existing or anticipated legal proceedings.
If we deny your request for access to, or refuse a request to correct information, we shall explain why. In all cases we will attempt to mediate a resolution if possible.
We may review and change our Privacy Statement from time to time in order to update our privacy commitment to you in keeping with current privacy laws.
Please contact our Privacy Officer at the address below or access our website under Privacy, if you:
Leo Liersch, Privacy Manager, i.d. associates, 780-428-4343.
If you are not satisfied with our response, the Privacy Commissioner of Alberta can be reached at: